Bajaao

Bajaao representative office is located at Unit - 2 Ground Floor, Hi Tech Plaza, Mahakali Caves Rd, Shanti Nagar, Andheri East, Mumbai, Maharashtra 400093, India.

Bajaao's business norms are customer orientation and excellent quality.

You can always get competent help.

Location coordinates: longitude - 72.8636581, latitude - 19.1202959

Bajaao
Rate: 4.1
Address: Unit - 2 Ground Floor, Hi Tech Plaza, Mahakali Caves Rd, Shanti Nagar, Andheri East, Mumbai, Maharashtra 400093, India
Website: bajaao.com
Phone number: +91 22 4203 5353

GPS coordinates

Latitude: 19.1202959
Longitude: 72.8636581

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reviews

Dennis Donovan
Excellent experience. Delivery was earlier than expected and well packed. This was a birthday gift for my husband. I was worried if his guitar would fit.. fortunately it fits perfectly. Nice and snug. Quality is top-notch. PS: The Ozzy sticker on the case is my own :D
4 months ago
Alan Dowler
I bought a beginners guitar from Bajaao after talking to an expert from their website. I absolutely love the purchase. My new guitar sounds awesome, is in shiny new condition and was delivered to me in no time in spite of current pandemic situation. Best place to buy an instrument you will soon fall in love with. The expert recommendation was very helpful, I highly suggest it if you have trouble selecting which instrument to buy.
4 months ago
Dianna Moore
Excellent product ! Superb packaging and awesome deals ! The step by step tracking of items and regular updates are very helpful. The quality of the instrument is just like one from any showroom. To be able to do this sitting at home during these COVID times has definitely opened up my mind to buying instruments too online.
4 months ago
tenzin lekpal
Picked up Yamaha F280 guitar as a gift for my cousin from Bajaao. Found the customer service team to be very punctual and supportive related to shipping query and the item arrived within the stipulated time. For the price, the combo deal offered by Bajaao is the best I could find for the Indian market. The local courier office Xpressbees had a little bit of mismanagement when it came to doing doorstep delivery but personally I would consider it to be a minute issue. I hope It can be looked into and the shipping management at least at the end level can be improved upon. I would highly recommend this website for any musicians who wants to have a greater leverage when it comes to accessing best deals and best customer support. Product that I purchased is genuine and my cousin is very happy so yeah... keep it up!
7 months ago
Michael Conner
Do NOT rely on online reviews, because the NEGATIVE comments are removed from online shopping platforms. I would rather insist all to buy from nearest musical instrument shop, even if that shop is located in some other city, please visit that shop, it would be a Quick, safe and you'll not regret that shopping. ????????
4 months ago
Jonathan Martin
Excellent service in lock-down also. I've bought a lot of music gear before from Bajaao. This time I crossed my fingers & placed my order. Then spoke to the post sales people, just to be sure. The products were delivered in a reasonable time frame, without any damage. I'm happy with the experience. Thank you so much Bajaao.
5 months ago
Stoney Royal
Greetings from Shillong, Meghalaya.. Bajaao has always been one of my favorite site for music gears.. Good brands and good delivery system... All the best.. horns up.. ????????????????????????
4 months ago
Ivan KHMELEVSKOY
Order delivered in 6 days. The first 2 days there's total silence on where's the package as it's shipping. But after it was picked up by the delivery courier it was trackable. Good service. No problems. The product was in good condition. (I paid extra for "Xtra protect" packing but it was just 2 bubble wraps. Not worth the extra 400).
4 months ago
Oscar Paz
Being first deal at Bajaao, I was bit apprehensive if at all I will get the ordered items or not. Well very first experience has been good, packing was robust though paid extra for the same. Product quality also is good and complete product package is good quality at very reasonable price. Keep it up !
4 months ago
Barbara Ellington
Thank you so much Bajaao.com. The order was delivered almost on time and their product specialist is just the best. I surely loved my brand new Vault EA 40! Glad to have got connected with the specialist and change my perception.
4 months ago
Rich Pagan
I see lot of recent 5 star reviews and that makes me feel, if they are genuine considering me recent experience. I bought a keyboard bag (order# 314136) and it was delivered on 29th March. It seems no one did a quality check of the product and it was picked up from some dusty storeroom and packed as such and couriered to me. I called them up on the same day to complain and a lady told me to drop an email with details. I did so and got a template reply saying " Please note that we are experiencing exceptionally high volume of emails and phone calls. We appreciate your patience as we navigate this unprecedented time.". Till date I haven't received any email or call after the email, even though it mentioned 2 day ETA. Really disappointing. Pathetic product, delivery and after sales support. I had a good sales interaction and was probably fooled by it. Luckily I didn't go with a bigger order that I had planned.
6 months ago
Daniel Steuber
Speaking from my experience -- I got my guitar delivered well within 7 days as claimed by Bajaao from the day order was placed. Moreover there were notifications sent everyday related to whereabouts of the package which was really nice. The package came in good condition and the guitar is ❤️ ❤️ ❤️ Thank you very much Bajaao team.
6 months ago
Ashanti Baljit
Genuine Products. Good Customer Support. If you are planning for buying your 1st gear you can always trust in Bajaao. Packaging is good. Not giving full stars because of late delivery.
4 months ago
Kimberly Spanton
Great service from Bajaao even in lockdown situation with good deals. On call support is very good and instant answers were provided. I would recommend people to call the support to get the information on applicable discounts. They send a quotation and direct link for offer. I bought Ukulele and the product quality and packaging was also good. Happy to shop here!!
5 months ago
Bill Hausmann
Product quality is A1 but.. Only order from Bajaao when you have no other option left because you product might take 15-20 days to get delivered at your door step. (COVID TIMES)
5 months ago
Efraim Burle
I recently ordered Schecter C6 Pro from Bajaao. It got delivered within a week. Really impressed by the efficiency. The product was in perfect condition, not even a scratch. Thanks Bajaao.
4 months ago
Reklamix Matbaa
Received a well packaged ukulele, without any damage and defects. Pleased with their quick delivery. I would definitely order again from Bajaao.com in future.
4 months ago
Jordan Scruggs
It was pleasant and convenient buying experience, though we are in lockdown I received the package quickly and the product was in excellent condition. Good job Bajaao!
4 months ago
David Meier
The experience was good with the team although i was deceived into buying a guitar bag that being not turning out to be a padded one else everything is good and hassle free .
4 months ago
Mark Wilson
I bought Henrix 38C guitar. Worst product. Unable to play due to High action. The height of strings at 12th fret is 5mm. I checked the reason to find, it has long bow. Since this model has dual action truss rod, after trying to adjust by truss rod only one rotation was possible to reach limit. So I am stuck with sub standard product.. What can I expect from cheap product.
4 months ago
Cheyenne Gordon
The product (Cort AD 810 acoustic guitar) being recommended by Bajaao’s expert is a nice one. However, it seems QC check were not performed properly before dispatch. One string was loose and unwinded at the first play. It needed some expert to came to fix up. For 3-4 days the guitar was not usable. Further one piece of wood was hanging loose in the inner side of the sound box.
4 months ago
Melissa Doodnauth
Guitar packaging is really good. Order tracking system is also good. Meets Product quality...Timeline for Delivery etc..
4 months ago
Kay Jesenovec
The product (fender bullet strat) was awesome. It was a good deal (14.5k) for bundled package, which consisted amplifier, cable, guitar, guitar bag, plectrum, tuner and tremolo. The packaging was decent even though I hadn't opted for extra protect package which costs 300rs extra. Got discount of 1000rs (6%) on total price, and no shipping charges. The shipment and delivery were done within the given schedule(1 week) even after Covid restrictions, which is great. Overall a very good service. I would recommend u to buy ur desired instrument from bajaao.
5 months ago
Deen Ayers
Very good products and very prompt support when called before placing order online. Team was really very supportive and helpful. Just update to my review. Usually guitar should be sent with atlest one Pick and a set of strings, which was missing. Which cased my brother to arrange locally. Fortunately he could get it from him neighbour. So just in case if you are gifting someone the guitar, make sure you ask for Guitar Pick and a set of strings.
5 months ago
Kader Ozdemir
I ordered Cort AD810 guitar,and even during pandemic I received product on time.Their customer service person helped me on call patiently about my many queries.I must say you guys are doing amazing job during pandemic. At the time of putting my order I chose to paid extra 200 rs for extra safe packaging (because it was guitar) and packaging was great & according to my expectation. As a customer I liked the product, customer service and delivery! Now i have ordered few more things and it is expected to arrive by 27th May. Thanks and keep growing !
5 months ago
Bob Davis
Packaged received in good condition. Everything was perfect. The device is also working properly.
4 months ago
Robert Bird
Hi , I ordered the small size guitar for my niece and I must say she just loved it. The size is apt for a 7year old. I took help of the sizes mentioned on your site. I would advise to double check for gift wrapping and tag... apparently I missed paying for it and so did not happen.
5 months ago
Keith Drake
My first experience with Bajaao.com has been great despite the lockdown and all the challenges that come with it. Great people and great service. Keep it up and keep rocking guys! ET
5 months ago
Adam Lofton
Pleased to shop from Bajaao.com. Really good variety. Only genuine products are there. Bought Yamaha Soprano recorder for my daughter. She is excited and happy. I will definitely continue shopping from Bajaao.com .
4 months ago
bilkisu hamidou
A really really fantastic place to shop online for authentic musical instruments. I just purchased a boss pedal. And it turned up as expected in good condition. The customer service especially are very very polite and concerning people and very knowledgeable besides having a very pleasant tone. They got the right answers on the go. And they resolve your queries in no time. Thanks for a great service. Do not change the good things that you are already doing. May be you may have to work on speeding up your deliveries though.
8 months ago
Zachary Pickel
Guitar is great.. No damages or complain in delivery time.. I didn't receive one small accessory in the box, but when i mentioned this to Bajaao team, the delivery the part without any questions. Great customer service. I also will recommend to buy from Bajaao because of its great packaging to protect the instrument.
5 months ago
Derrick Young
I called twice to ask if there are cracks on the guitar..the images just showed scratches. But when I received it, there was a portion on the bottom part of the body which was cello-taped as there was a thin - long crack on ridges. I was told that there are no cracks. I am not returning it anyways as it is in good working condition. Just that when information is being requested, it should be accurate and true.
4 months ago
Stephanie Georgen
Happy that i found such a nice shopping site. Just make my first order few minutes ago and i hope i had a satisfying experience. I would have given 5 star if there's an option for COD payment which is very necessary for us (online customers) during this recent crisis.
6 months ago
Nisha Nisha
I've been a customer for at least the last 10 years, and the experience has always been delightful. The support staff are incredibly kind and helpful. The products have always arrived in perfect condition. Great work!
5 months ago
Ruth Green
Bought a Guitar stool and Zoom Processor. Timely delivery and packaging was done well. Also the prices were the best i found online. So definitely recommend Bajaao.com
4 months ago
Eric Vest
The best online store to buy all kinds of musical instruments and pro audio gear. Have bought quite a number of products from Bajaao and I've never been disappointed. Their deals are awesome and their customer service is one of the best I've ever come across.
5 months ago
Elizabeth Stanley
It was a great buy. Lovely colour. All accessories reached as well. But disappointed that some strings were not toned properly and were wrongly curled. It took almost an hour to get it right. I wish this was taken care of. Apart from it, the product had reached safely with extra protective package.
5 months ago
Jonathan akoetey
I had a wonderful experience shopping with Bajaao.com . Based on the initial reviews, I was a bit skeptical regarding the delays in shipment arrivals. However, I must admit that Bajaao has improved by leaps and bounds. After I placed my order for a fender acoustic guitar, I received email updates almost daily regarding the status of my shipment. And finally, my guitar arrived in perfect condition within a week. I am really happy with my purchase and will definitely order from Bajaao again.
6 months ago
Roger Burgess
The best web store for musical instruments G Guitar, amps, pedals, strings, plectrums, stands etc. etc.) in India. I am a regular customer here, for instruments and accessories and always recommended Bajaao for anything music. Over the years, the service here has only gotten better and the range of products have grown tremendously. Bajaao has the friendliest staff who will always help find solutions to fit your needs. So be it a gigging musician, a studio artist out just a hobby where you love making noise. This is the best site for your instruments and accessories.
7 months ago
Robert Jergensen
Products are at reasonable Price and good in Quality. But their performance in delivery needs to be improved a lot. My Products from Bajaao: Ukele & Harmonica
4 months ago
Pamela Moss
Not the kind of purchase experience one would expect. Firstly, I was misinformed on a open box guitar by the Bajaao.com team. On receiving the faulty guitar a fast return pick was organized (2 stars for that). After returning the guitar I have been repeated following up for a replacement but no proper response from the Bajaao team.
5 months ago
Boston City
Best specialised platform of Musical instruments and accessories. Have ordered from Bajaao multiple times , great discounts, safe timely delivery of items. I will surely buy again from here in future.
4 months ago
Alicia Rainbow
The delivery facility is worst, if there is an option of 0 star i prefer to give zero star. I got a damaged guitar. I made a request to return. They didn't respond for 3 days. The return pickup date didn't gave to me till 5 days. It's the fifth day since I made the request to return. They don't send me any person to pickup the guitar. ????
6 months ago
K Marshall
In this pandemic situation, you guys are really working hard, You really know the value of your customers and you really care for them. Thanks a ton bajaao team, But I have one suggestion, In this situation when you handed over any product to Courier agent,before that you have to confirm first do the courier service have availability in customer’s area. Rest all are perfect, Once again thank you all,lots of love.
5 months ago
Lila Roberts
During lockdown with nothing much to do, I decided to pick-up on my hobby again. I could not go outside to get the instrument of my choice. Also, I'm of the opinion that you should try the feel and sound of the instrument before deciding to buy it. A friend of mine referred Bajaao.com to me. They have huge selection of branded instruments and accessories. My order got delivered in fair amount of time, without any damages to package(fender guitar). Quality of instrument was very good it's been almost a year now. I have bought other products since then(2 processors :P). every time delivery has been impeccable, products have been great value for money, and i never had to return any item. During this one year, I have altered my opinion and would certainly consider buying instruments online. I have developed trust in bajaao.com Good job guys!
5 months ago
Syreata Brassell
I would say that despite the pandemic and with all the restrictions around, my item was delivered ahead of time. Thank you to both Bajaao and FedEx for that. Other than that the item was on good order and properly packed. So thank you for that also.
5 months ago
Maria Windham
Totally trusted and the best place to buy instruments in India. I bought my beautiful Yamaha bass and amplifier from here. TOTALLY LOVE THE VARIETIES OF PRODUCTS TO CHOOSE
5 months ago
Danny Zubot
Guitar was very good and well adjusted. I was sceptical about the quality and adjustment of the product out of the box but it was well checked and then delivered to me. Packaging was fine, i didn't opt for extra packaging then also i received it in good condition.
5 months ago
Serina Chiu
Happy with the product and service. Packaging was good and it was delivered to me in 5 days even in these tough times and lockdown. Received in good condition.. no scratch no dent.
6 months ago
Walter James
Very prompt delivery. The instrument was packed well and shipped via blue dart. Very competitive pricing
4 months ago

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